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Contact Info & Policies
To contact us:
sandrasdecor.com
Sandra Davis
4855 Anderson Rd, Newburgh, IN 47630
Email: sandrad@sandrasdecor.com
Tel: 877-838-6366
We are here to help you between 9 and 5 Monday through Saturday Central time.
Policies:
GUARANTEE: We stand behind our mailboxes and will cheerfully refund money for any mailbox a customer is not satisfied with. However, if your item has been customized with a door number then we need to charge you a 20% restocking fee. Return shipping is the responsibility of the customer unless the item is damaged or a mistake was made by us. Before returning a mailbox, please call or email for a return authorization number and return instuctions.. Packages returned without this number cannot be accepted. If return instructions havn’et been followed, we will only compensate for $16.50 of shipping costs. All claims for missing, damaged, or defective mailboxes must be made within 10 working days of receiving them. Mailboxes returned will be credited to your account if in saleable condition.
PRIVACY POLICY: Your personal information is safeguarded: it will not be used for spamming, hand-painted-mailboxes.com utilizes industry standard SSL encryption when accepting your credit card information during your online checkout process. SSL encryption is a method by which information transmitted across the Internet is encoded to defeat theft by anyone who should intercept the data before it reaches its destination. All reputable online stores make use of SSL encryption to request credit card information and other sensitive data from their customers. Web pages where SSL encryption is activated are typically identified by a lock or key symbol displayed somewhere in your browser.
CATALOGS: sandrasdecor.com does not have a print catalog. We have new items constantly, so anything we compile would be obsolete before it was even printed.
OUTSIDE LINKS: Links to other websites from these pages are for information or convenience only and hand-painted-mailboxes.com accepts no responsibility or liability for access to or the material on any website which is linked from or to this website. By providing links to other websites, sandrasdecor.com does not guarantee, approve or endorse the information, products or services available at these websites, nor does a link indicate any association with or endorsement by the linked site to sandrasdecor.com. Note that when you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.
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